Terms of service
Terms of Service
OVERVIEW
This website is operated by Gonsey. Throughout the site, the terms “we”, “us” and “our” refer to Gonsey. Gonsey offers this website, including all information, tools and services available from this site, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein. These Terms apply to all users of the Site, including browsers, customers, and contributors of content.
If you do not agree to all terms and conditions, you may not access the Site or use the Services.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services.
1 – PARTIES
Seller: GONSEY AS, 0572 Oslo, Norway
Registered in the Brønnøysund Register
Organization number: 934 343 794
Contact email: gonseycustomerservice@gmail.com
Buyer: The consumer placing the order (“Buyer”).
2 – ONLINE STORE TERMS
By using this Site, you confirm that you are at least the age of majority in your jurisdiction.
You may not use our products or services for any illegal or unauthorized purpose, nor violate any applicable laws.
Any breach of these Terms may result in immediate termination of access to the Services.
3 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Your content (excluding payment information) may be transmitted over various networks. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission.
4 – PAYMENTS
Available payment methods may vary by location and may include:
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Credit and debit cards (Visa, Mastercard, American Express)
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Apple Pay
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Google Pay
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Klarna
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Shop Pay
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Other local payment methods where available
Payment authorization occurs at checkout. Charges are captured after the order is processed or shipped, depending on the payment provider.
5 – ORDERING & DELIVERY
Shipping options and costs are displayed at checkout.
Delivery times vary depending on destination and fulfillment partner.
Estimated delivery time after dispatch is approximately 7–21 business days.
Orders are delivered to the address provided at checkout or the associated delivery point.
6 – RETURNS & RIGHT OF CANCELLATION
Return rights may vary depending on your location and applicable consumer protection laws.
We offer a 14-day return period, starting from the date you receive your order. Returned items must be unused, in original condition, with tags attached and original packaging.
Return shipping costs are the responsibility of the customer.
Refunds will be issued in accordance with our Refund Policy and returned to the original payment method.
7 – DAMAGED OR DEFECTIVE ITEMS
All shipments are inspected prior to dispatch. If you receive an item that is damaged, defective, or incorrect, please contact us as soon as possible at gonseycustomerservice@gmail.com with your order number and photos of the issue.
8 – COMPLAINTS
Complaints must be submitted within a reasonable time after the issue is discovered. Complaints should be made in writing via email or the website contact form.
9 – ACCURACY OF INFORMATION
We do not guarantee that all information on the Site is accurate, complete, or current. Content is provided for general information only and may be updated at any time without notice.
10 – CHANGES TO SERVICES & PRICES
Prices and services are subject to change without notice. We may modify or discontinue the Service at any time without liability.
11 – PRODUCTS
Products may be available exclusively online and in limited quantities. Returns are governed by our Refund Policy.
We strive to display product colors accurately but cannot guarantee exact display on all devices.
12 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders that appear fraudulent or violate these Terms.
You agree to provide accurate and current purchase information and update your account details as needed.
13 – OPTIONAL TOOLS
Third-party tools are provided “as is” without warranties. Use of such tools is at your own risk.
14 – THIRD-PARTY LINKS
We are not responsible for content, accuracy, or transactions involving third-party websites.
15 – USER COMMENTS & SUBMISSIONS
You grant us the right to use any feedback or submissions without obligation or compensation.
16 – PERSONAL INFORMATION
Your submission of personal data is governed by our Privacy Policy.
17 – ERRORS & OMISSIONS
We reserve the right to correct errors or inaccuracies and cancel orders if necessary.
18 – PROHIBITED USE
You may not use the Site for unlawful, abusive, fraudulent, or harmful purposes. Violations may result in termination of access.
19 – DISCLAIMER & LIMITATION OF LIABILITY
The Service and products are provided “as is” and “as available.”
To the maximum extent permitted by law, Gonsey shall not be liable for indirect, incidental, or consequential damages.
20 – INDEMNIFICATION
You agree to indemnify and hold harmless Gonsey from claims arising from your breach of these Terms.
21 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain valid.
22 – TERMINATION
These Terms remain effective until terminated by either party. Obligations incurred prior to termination survive.
23 – ENTIRE AGREEMENT
These Terms, together with our policies, constitute the entire agreement between you and Gonsey.
24 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of Norway.
25 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Site constitutes acceptance of changes.
26 - CONTACT INFORMATION
GONSEY AS
0572, OSLO
ORG. NUMBER : 934 343 794
Questions or complaints regarding the Terms of Use should be sent to us at gonseycustomerservice@gmail.com